• Installation Customers Say

  • Clean, neat install. Always professional.
    Matthew F., Pittsford - Mar 2016


    The whole company is excellent!
    Margaret C., Webster - Mar 2016


    Absolutely outstanding service from start to finish. No room for improvement
    George M., Fairport - Feb 2016


    You were great. In the middle of a snow storm I needed a new furnace. I couldn't have asked for more!
    Deborah R., Pittsford - Feb 2016


    The office staff was very courteous and the installers stayed focused, worked very hard and did not stop. Really a great job!
    Amy A., Victor - Jan 2016


    The techs were very knowledgeable, neat, efficient and clean.
    Tom R.,Webster - Jan 2016


    The crew was polite, honest and trustworthy. They were efficient and didn't stop working until the job was done. Apart from being business like they make you feel like you are a part of the Crossfield family.
    Ity H., Fairport - Dec 2015


    The installers did a great job and left our basement cleaner than they found it!
    Nicole S., Fairport - November 2015


    Everyone was polite, very careful about my carpeting and explained the new thermostat.
    Judy S., Rochester - November 2015


    Our salesperson Mark was excellent. The work was very neat and clean. Thank you.
    Abe A., Pittsford - October 2015


    The techs were great guys and even let me watch when I asked. I like that you sent in the rebate paperwork for us.
    Dave C., East Rochester - October 2015


    The whole process of getting the new furnace was really good. The installer Ryan was wonderful to work with. Thank-you.
    Tim T., Fairport - September 2015


    The work was performed in a timely manner, very efficient. You provide a great customer service experience which is why you have such a good reputation.
    William V., Rochester - August 2015


    The installers were professional, very efficient and did the job quickly. You always provide great customer service.
    Kathy B., Fairport - July 2015


    The technicians were courteous, fast, neat and a pleasure to have in our home. They explained everything and exceeded my expectations. I would give you an A+ reference.
    Thomas W., Victor - June 2015


    The installers spent enough time to make sure we understood every aspect of the job. They're very skillful, they took great pride in their work and it was outstanding. It could not have been better.
    Bob M., Newark - April 2015


    Our salesperson Mark was excellent and made the whole process much more understandable. I am completely satisfied and grateful.
    Marsha S., Walworth - April 2015


    Sherry in the office is just a joy to work with. Everyone was wonderful from Jordan our salesman to Rob our installer. We felt like we got a great deal from a company we trust. Thank you.
    Sherry L., Webster - March 2015


    The installers kept us apprised during each step of the install and showed respect for our home. You're a first class company and our first call for any HVAC needs.
    Peter R., Greece - March 2015 


    Everyone exceeded my expectations. Corey brought out heaters for the night because of the freezing temperatures, the installers were fantastic and checked with me about everything. Thank you so much.
    Leslie P., Webster - February 2015


    The installation was great.The technicians explained the operation of the unit and were very personal and professional.
    Vern P., Gates - February 2015


    The workmanship was excellent, fast installation, with good clean up afterwards. We have been Crossfield customers for many years and have never been disappointed with service, sales and products, thank-you.
    Kenneth M., West Henrietta - January 2015


    The installers were awesome! I thought the whole process from start to finish was easy and pleasant.
    Teresa S., Brockport - November 2014


    I believe you care about serving your customers in excellent fashion!
    Dominic A., Webster - August 2014


    Job was done on time.  Install was not sloppy.  Attention paid to every detail.  Installers explained every step and consulted if questions.
    Charles E., Sodus Point - August 2014


    Excellent in every way, both the salesman and the installation tech!  Thank you so much!
    Robert W., Williamson - July 2014


    Purchasing a new furnace was not something I was looking forward to.  Your company made the experience as pleasant as something like this could be, and did it in a courteous, professional, respectful manner from start to finish.  Thank you!
    Carol C., Victor- August 2014


    Very skilled and professional.  Top of the line in my opinion!  Best treatment and attention to detail.  High standards!  Keep up the good work, you exceeded my expectations and I'm very satisfied.
    Zig P., Rochester - August 2014


    Mark Stevens really knows what he is talking about.  Ryan and Jason Z. did a great job!  Excellent install!  Wonderful workmanship.  No complaints.
    Richard S., Webster - August 2014